Specialist Accounts

Introduction:

As a Front Office Senior Accountant Expert, you will support QuickBooks Live clients by delivering real-time guidance, building trusted relationships, and instilling confidence through accurate and reliable bookkeeping support. Leveraging advanced tools and technology, you will empower business owners by educating them on their financial records, enabling them to make informed decisions and move closer to financial freedom. As a front-line operations professional, you will help transform the way businesses manage their books by providing world-class support. This role requires agility, continuous learning, and the ability to adapt to new methods of working and client engagement.

Desired Skills:

• More than 5 years’ experience in US accounting (preferably in small & mid-size businesses).
• Sound knowledge of US GAAP & Compliances.
• Good communication written & verbal, English proficiency at B2 + level.
• Ability to learn software’s & process quickly.
• 3 years experience of supporting Voice Operations.
• Quickbooks experience preferred.

Job Description:

• Account Maintenance and Status Updates,
• Product & Billing Inquiry, Standard Set Up,
• Troubleshooting Expected Errors,
• Solve discrepancies for standard business workflows,
• Customize & fix non-standard setup for Business Workflows,
• Provide customers with onboarding to specific products, Back Office Data Entry for Banking, Tax Filing and Business Workflo.

Qualification:

• B. Com, BAF, M.com, Inter CA

Language Proficiency (If Any):

• English proficiency at B2+ level

Required Certifications (If Any):

• No mandatory, Quick Books Certification an advantage

Computer Proficiency & specifications:

• Familiar with the Quick Book online accounting software
• Well versed with the different communication applications & work flow portals
• Proficient in excel
• Good keyboard typing skills

Behavioral Competencies (ASK Framework):

• Team player
• Flexible to adopt changes
• Quick learner
• Willing to Work US Shifts